Curriculum
- 1 Section
- 50 Lessons
- 10 Weeks
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- IT Support Fundamentals for IT Beginners50
- 1.11 Introduction and Important information
- 1.22 Career Info Course
- 1.33 What resources are used in this course for lectures and demos
- 1.44 Create your home hands-on lab or get one online
- 1.56 What is a Network
- 1.68 What makes a Network (Hardware)
- 1.79 What makes a Network (Software)
- 1.810 OSI Layers (Lecture)
- 1.911 Info lecture before understanding Public vs Private IP Address
- 1.1012 Public vs Private IP Addresses (Lecture and Demo)
- 1.1113 Info lecture before understanding DHCP vs DNS
- 1.1214 DHCP vs DNS (Lecture and Demo)
- 1.1315 Static vs Dynamic IP Address (Lecture and Demo)
- 1.1417 Domain joined client machine vs workgroup client machine (lecture and Demo)
- 1.1518 Domain user account vs local user account (Lecture and Demo)
- 1.1620 Small office home office network (SOHO)
- 1.1721 Real office network walkthrough
- 1.1822 Basic or Common IT Tickets (Hardware)
- 1.1923 Info video before windows 10 training
- 1.2024 OS Systems Types and Features Introduction (Lecture)
- 1.2125 Windows 10 tools and features (Demo)
- 1.2226 Installing Windows 10 (Lecture)
- 1.2327 Installing Windows 10 (Demo)
- 1.2428 Manage OS Systems Tools (Lecture)
- 1.2529 Install and Configure Printers (Demo)
- 1.2630 Disk Management in Windows 10 (Demo)
- 1.2731 Manage File System Security (Lecture)
- 1.2832 Manage File System Security (Demo)
- 1.2933 Install and Manage windows updates (Lecture and Demo)
- 1.3034 Password Policies (Lecture)
- 1.3135 Local Password Policies (Demo)
- 1.3236 Domain Password Policies (Demo)
- 1.3337 Manage Web Browser Settings Part 1 (Lecture and Demo)
- 1.3438 Manage Web Browser Settings Part 2 (Lecture and Demo)
- 1.3539 Manage Application Delivery Methods (Lecture)
- 1.3640 Manage Application Delivery Methods (Demo)
- 1.3741 Troubleshooting Microsoft Windows Issues (Knowledge Lecture)
- 1.3843 Working with Remote Access Technologies (Lecture)
- 1.3944 Working with Remote Access Technologies (Demo)
- 1.4045 Remote connecting skills (Demo)
- 1.4146 Basic Network Commands (Lecture and Demo)
- 1.4248 Active Directory Training Extra (Session from JSS Bootcamp Course)
- 1.4349 Office 365 Training Extra (Session from JSS Bootcamp course)
- 1.4450 DOCUMENTATION AND LICENCES BEST PRACTICES (Lecture)
- 1.4551 Using Proper Communication Techniques and Professionalism (Lecture)
- 1.4652 Create a LinkedIn profile
- 1.4753 Applying Early in IT Support Possibility, Resume Tips, and Interview Prep
- 1.4854 Next course recommendation
- 1.4955 IT Community and last tips
- 1.5056 Bonus Lecture
2 Career Info Course
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