4.7 out of 5
4.7
14 reviews on Udemy

IT Support Entry Level Job Training Course

IT Support Level 1 Job Training Course: Hardware, Software, Network, Active Directory, Office 365 Administration.
Instructor:
Collins Gidisu
85 students enrolled
English [Auto]
Master the technical competencies of computer hardware, software, active directory, office 365 administration and troubleshooting techniques.
Develop exceptional customer service skills for effective client interaction.
Acquire hands-on experience in resolving common IT support issues.
Apply real-life scenarios to enhance technical acumen and problem-solving abilities.
Build confidence to excel in IT support entry-level roles.

Welcome to the comprehensive and transformative “Break Into Tech – IT Support Job Training Course.” Whether you’re a recent graduate, a career switcher, or simply passionate about tech, this course is your gateway to mastering the essential skills and knowledge required to excel in the dynamic world of Information Technology (IT) support.

This course is designed to empower you with hands-on learning experiences, effective troubleshooting techniques, and exceptional customer service skills. Through in-depth lessons, real-life scenarios, and practical demonstrations, you will develop a comprehensive understanding of computer hardware components and their functions, enabling you to confidently identify and resolve technical issues.

As you progress through the course, you will be equipped with the necessary expertise to deliver exceptional customer service over various communication channels, including email, chat, and voice calls. Our interactive exercises and role-play simulations will sharpen your communication and problem-solving abilities, preparing you to handle diverse IT support challenges with ease and professionalism.

Our dedicated team of experienced instructors will guide you through the course, providing personalized feedback and support, ensuring you grasp each concept effectively. Additionally, you will gain access to valuable resources and learning materials to reinforce your knowledge and skills.

By the end of this course, you will be well-prepared to embark on a successful career in IT support. Unlock your potential, boost your employability, and become a standout candidate in the competitive tech job market. Enroll today and let “Break Into Tech – IT Support Job Training Course” be your stepping stone to a fulfilling and rewarding tech career.

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4.7
4.7 out of 5
14 Ratings

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Includes

5 hours on-demand video
Certificate of Completion